Appointment Information

Practice Hours

Monday to Fridays 8.00am to 5.30pm excluding public holidays.

Booking an appointment

Call us on (02) 9602 5785during practice hours to book an appointment.

Cancelling an appointment

Please allow 48hours notice when cancelling an appointment and call us during office hours.  This will allow us to offer your appointment time to patients on our waiting list.

If you fail to give us 48 hours notice, you will be charge $50 fee. Payment will be require before you can make the next appointment. Repeat NO SHOWS will also be charge.

We recognise that your time is valuable, and we make every effort to run on time. Occasionally emergencies or patients require a little more time, and these cause scheduling delays beyond our control. We apologise if we keep you waiting.

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What you need to do to see us?
Cosmetic procedures

 There is no need for a referral from your doctor. No long wait for an appointment either, we will fit you in as soon as we can.

Medical Appointments with Dr Yip

You will need to obtain a referral from your local doctor. This is done prior to booking your appointment. A referral ensures that your doctor is kept informed about your consultation and hence help keep your medical records complete.

A valid referral allows you to receive the maximum rebate applicable to your visit when it is processed by Medicare. We are able to process your rebate at our practice. A referral cannot be backdated hence the reason why you need to visit your GP before seeing us. A referral is your responsibility, it is not appropriate for our staff to contact your doctor for a referral.

Do we bulk bill?

No, we do not bulk bill.  We are a private medical practice and are fees are based on the rates recommended by the Australian Medical Association (AMA).

We do not issue accounts and fees are payable in full on the day of consultation.

Payment Methods

We accept cash, EFTPOS, Visa and Mastercard only. We do not accept American Express, Diners Club or cheques.

Different surcharges will apply for all forms of payment except cash. The surcharge complies with the Reserve Bank of Australia Surcharging Standard which came into effect on 1 September 2017.

From 1 July 2017 to 30 June 2018  the following surcharges will apply:

Visa and Mastercard credit card                 1.17%

Visa Debit/Prepaid                                       0.82%

Mastercard Debit/Prepaid                          0.82%

EFTPOS                                                           0.22%

Repeat Prescriptions

Requests for lost prescriptions will be charged a $30 fee.

Parking

We have 8 car spaces including one for disabled patients. You need to enter via Campbell Street.Parking on our premises are strictly only for patients and staff. There is additional parking in Westfields Liverpool which is a 2 minute walk from our surgery and is free for the first 2 hours.

Public Transport

We are a 15 minute walk from Liverpool Station.